Privacy Policy for William Gleave Estate Agents
Last updated: 01/10/2024
Introduction
William Gleave Estate Agents (“we,” “us,” or “our”) operates the website wgestateagents.com (the “Website”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Website. Please read this policy carefully to understand our views and practices regarding your personal data and how we treat it.
By accessing or using the Website, you agree to the terms of this Privacy Policy. If you do not agree with our policies and practices, please do not use our Website.
1. Information We Collect
We collect the following personal information from users through our contact forms:
Name
Email address
Telephone number
2. How We Use Your Information
We use the personal information collected from you for the following purposes:
Improving User Experience: To respond to inquiries and provide relevant information based on user interests.
Marketing & Communications: To send promotional messages, updates, and newsletters, with your consent.
We ensure that your personal data is processed in compliance with GDPR and other applicable privacy laws.
3. Legal Basis for Processing Your Information
Under the General Data Protection Regulation (GDPR), we process personal information based on the following legal grounds:
Consent: We collect and process your information with your consent, obtained when you fill out our contact forms and agree to our terms via a checkbox.
4. How We Share Your Information
We may share your personal information with third-party marketing platforms for promotional activities. We ensure that all third parties comply with GDPR and provide adequate safeguards for your personal data.
5. Data Security
We take the security of your personal data seriously and have implemented appropriate measures to protect it. Our Website uses encryption (such as SSL certificates) to secure any data you provide. However, no online transmission of data can be guaranteed to be 100% secure.
6. Data Retention
We retain your personal information for 30 days unless a longer retention period is required by law. After this period, your data is securely deleted or anonymized. If you wish to request the deletion of your data sooner, you can do so at any time by contacting us.
7. Your Rights as a Data Subject
As a user of our Website, you have the following rights under GDPR:
Right to Access: You may request a copy of the personal data we hold about you.
Right to Rectification: You can request the correction of any incorrect or incomplete data.
Right to Erasure: You can request the deletion of your personal data from our records.
Right to Withdraw Consent: You have the right to withdraw your consent to our processing of your personal data at any time by contacting us.
Right to Object: You can object to the processing of your personal data for direct marketing purposes.
To exercise any of these rights, please contact us at tom@wgestateagents.com.
8. How to Opt Out
You can opt out of receiving communications from us at any time by contacting us at tom@wgestateagents.com or by following the unsubscribe instructions in any promotional email you receive.
9. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance the user experience and improve the functionality of our Website. For more details, please refer to our Cookie Policy.
10. Updates to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify users of any significant changes through our Website or via email. Please check this page regularly for updates.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at:
Email: tom@wgestateagents.com
Address: William Gleave Estate Agents